Managing Alerts

Learn how to manage alerts and stay informed about changes in your cloud spending. This page describes how to view existing alerts and how to create, edit, pause, resume, and delete alerts from the Alerts page.

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To create, edit, pause, resume, and delete alerts, you must have the Manage cloud role. To create budget alerts you must in addition have the Manage budgets role. For complete descriptions of each role available in Flexera One, see Flexera One Roles.

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You can view and manage alerts for a specific cost plan directly from the cost plan dashboard. For more information, see Managing alerts from the cost plan dashboard.

Viewing Alerts

• From the left navigation menu, click Cloud > Alerts & Notifications > Alerts.

  The Alerts page opens, listing the alerts that have been created by you or shared with you by someone else. For each alert, you can see key alert details, such as the alert type, when it was last triggered, and if it is active or not.

• To view detailed information for a specific alert, click the alert name in the list.

  The alert page opens, showing all the configuration details for the alert.

Creating an Alert

You can create budget alerts or anomaly alerts. For a description of the available alert types, see Alerts.

note

The anomaly alert type is not yet available to all customers.

1. Click Cloud > Alerts & Notifications > Alerts.

2. Click Create New Alert.

3. In Alert Name, enter a name for the alert.

4. From the Alert Type dropdown list, select the type of alert you want to create.

5. Depending on your selected alert type, do one of the following:

   • For Budget Alert, select the Cost Plan this alert will apply to.

     A summary of key figures for the cost plan is shown.

   • For Anomaly Alert:

     1. Select the type of cost to base the alert on: Billed Cost or Effective Cost.

     2. Define the scope of the alert by selecting one or more values for each dimension: Provider, Sub Account Name, Billing Centers, Service Name, Region ID, and Granularity.

        By default, the alert includes all available values across all the above dimensions.

6. In the Threshold Settings section, select the Type of Threshold, for example Spending-to-budget Ratio (%) or Deviation (%), and enter a threshold Value. The alert will be triggered when the threshold value is exceeded.

   You can add a maximum of five thresholds to your alert.

7. In the Visibility Settings section, select who will have access to the alert:

   • If you want the alert to be for you alone, select Private.

   • If you want to share the alert with others, select Shared, and then select an individual or group email address from Recipients. Optionally, enter additional email addresses in Additional Recipients (Optional).

     All added recipients will receive emails when the alert is triggered. Recipients with access to Cloud Cost Optimization will be able to view and manage the alert on the Alerts page.

8. Click Save.

You can now see the alert in the list of alerts on the Alerts page.

Editing an Alert

You can edit an existing alert to make changes such as renaming it, adjusting thresholds, or adding email recipients.

1. Click Cloud > Alerts & Notifications > Alerts.

2. In the alert list, click the three dots at the end of the row for the alert you want to edit and select Edit.

3. Edit the fields of your choice. Note that some fields cannot be edited.

4. Click Save.

Pausing or Resuming an Alert

You can pause an alert to temporarily stop sending alert emails. Paused alerts remain visible on the Alerts page and can be resumed at any time.

1. Click Cloud > Alerts & Notifications > Alerts.

2. In the alert list, click the three dots at the end of the alert row.

3. Do one of the following:

   • To stop alert emails for an active alert, select Pause and then confirm by selecting Pause in Pause Alert.

   • To restart alert emails for a paused alert, select Resume.

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You can also use the toggle in the Status column of the alert row to pause or resume the alert.

Deleting an Alert

Deleting an alert permanently removes it from the Alerts page and stops its email delivery.

1. Click Cloud > Alerts & Notifications > Alerts.

2. In the alert list, click the three dots at the end of the alert row.

3. Select Delete and then confirm by selecting Delete in Delete Alert.

Managing Alerts from the Cost Plan Dashboard

You can view and manage alerts for a specific cost plan directly from its dashboard instead of navigating to the centralized Alerts page.

1. Click Cloud > Cost Optimization > Cost Planning, and then select a cost plan from the list.

2. On the cost plan dashboard, click Manage Alerts.

   The Alerts page for the selected cost plan opens, listing the alerts for this cost plan.

3. Create, edit, pause, resume, or delete alerts using the same steps as on the centralized Alerts page.

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When you create an alert from a cost plan dashboard, the Budget Alert type and the selected cost plan are preselected and cannot be edited.